Appointments

Routine eye exams and contact lens checks are seen on an appointment basis.  Time permitting, walk-ins are welcome.  For emergency appointments, such as infections or eye pain, please call our office, and you will be fit in immediately.

We realize your time is valuable, and we make a commitment to keep your waiting time as short as possible.  If you are unable to honor your appointment, please call our office as soon as possible and we will gladly reschedule your visit.

We recommend a complete eye exam yearly for children, contact lens wearers, and those with certain eye or health conditions. Parents are advised to have their children’s eyes examined by age five.  Contact lens wearers should also have a six month check to monitor their eye health.  Adults with healthy eyes and stable eyeglass prescriptions should be seen every eighteen months to two years.

A full exam can last anywhere from thirty minutes to an hour. Please bring your most recent pair of glasses, your contact lenses, and a list of your current medications and allergies to your initial appointment.  Contact lens follow up appointments take about fifteen minutes, and your contact lenses should be worn into the office. 

Office Hours

We are open 8:30 am to 5:00 pm Monday-Thursday, 8:30 am to 6:00 pm on Friday, and 9:00 am to 12:00 pm on Saturday.  If an emergency occurs after office hours, call our office and listen to the recording.  A pager number will be given for you to call, and a doctor will be in touch with you as soon as possible.

Insurance

We are participating providers for several insurance plans.  These include VSP (Vision Service Plan), Medicare, City of Evansville, Alcoa, Blue Cross Blue Shield, Anthem, Medicaid, and several others. Please provide us with proof of insurance and any claim forms before services are rendered.  Certain insurance plans cover routine eye exams, and some will only cover medical office visits such as eye infections.  We will be happy to work with your insurance company so that you can get the most out of your coverage.  Please understand your insurance program and ask any questions before services are rendered.  

Referrals

The success of our practice depends on keeping you happy, so you can enthusiastically refer your family and friends.   Thank you for your kind referrals.

Payment

Fees should be paid at the time services are rendered and delivered.  In addition to cash and checks, we accept Mastercard, Visa and Discover.  The billing process and the mailing of statements is very expensive and time consuming, and this allows us to keep our costs down.

We realize that no one should be without medical care, and we will make every effort to help you if you have financial difficulties.  Please speak to our office manager if this is the case, and payment arrangements can be made.